FAQ

Do I need gear for my first class?

No. Train in comfortable sports clothes to start. Your instructor will tell you when it's time for a uniform.

What does a new student need first?

A dobok and a white belt. Add arm and shin guards when your instructor says you're ready for sparring.

How do I know what size to get?

Uniform sizes match height, not age. The size buttons on each uniform show the height next to the size, so a student around 150cm tall takes a 2/150cm. The full chart and measuring tips are on our Size, Fit and Swaps page.

What if it doesn't fit?

Stocked gear carries our fit guarantee. Bring it back unworn with the tags on and we swap it free, at Mitchell HQ or your next class. Made to order items are the exception, so check the chart before buying those.

How do I get my order?

Three ways. Pick it up free from Mitchell HQ during class hours once it's ready, usually 2 to 3 days. Have it brought to your class on the gear run, free, allow 2 to 3 weeks. Or get it posted anywhere in Australia. Details on Shipping and Pickup.

Do members get a discount?

Members save 10% storewide, applied automatically at checkout.

Can I order if I'm not a member?

Yes. Anyone can order, and we post Australia-wide.

What's a made to order item?

Some items, like our hoodie, are printed just for you when you order and posted direct from the printer. They take a little longer, arrive as a separate parcel, and can't be swapped or returned for change of mind. Anything misprinted or faulty is replaced free.

How do gift cards work?

They arrive by email and spend like cash on anything in the store. Handy when you don't know someone's size.